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Shipping & Returns
Dispatch times, delivery, costs and what to do if something is wrong.
Payment
We accept Zelle. After you place an order we email your order number and Zelle details; include the order number in the Zelle memo.
Dispatch
Orders typically dispatch within 1–2 business days of receiving payment.
Delivery
Ground delivery is typically 3–5 business days after dispatch; overnight orders arrive the next business day after dispatch. A tracking link is emailed when your order leaves.
Cost
Ground shipping is a flat $25 per order. Overnight shipping is a flat $60 per order.
Damaged or incorrect items
Email info@nuveraform.com within 72 hours of delivery with your order number and a photo. We will replace the item.
Returns
Because of the nature of the products, opened or used vials cannot be returned.