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Shipping & Returns

Dispatch times, delivery, costs and what to do if something is wrong.

Payment

We accept Zelle. After you place an order we email your order number and Zelle details; include the order number in the Zelle memo.

Dispatch

Orders typically dispatch within 1–2 business days of receiving payment.

Delivery

Ground delivery is typically 3–5 business days after dispatch; overnight orders arrive the next business day after dispatch. A tracking link is emailed when your order leaves.

Cost

Ground shipping is a flat $25 per order. Overnight shipping is a flat $60 per order.

Damaged or incorrect items

Email info@nuveraform.com within 72 hours of delivery with your order number and a photo. We will replace the item.

Returns

Because of the nature of the products, opened or used vials cannot be returned.

Research use only. For laboratory research use only. Not for human or veterinary use. Not a drug, food, supplement or cosmetic.